CSL is the largest provider of social services in Eastern Jackson County, MO. focusing on food, clothing, shelter and employment services. The mission of CSL is to empower families to move from poverty to self-sufficiency.
About us
To make meaningful and lasting change in people’s lives.
Our Mission (What we do every day)
To assist communities in reaching their potential by providing immediate relief to people in need, assessing their situations, and providing solutions that lead to economic stability.
Our Vision for the Future (The ideal state we seek)
Communities where all people have resources to meet basic needs, attain meaningful work, and have a place to call home.
How We Make Meaningful and Lasting Change in People’s Lives
CSL makes meaningful and lasting change in lives by using an Integrated Service Delivery Model (ISDM). Our clients have multiple needs in many life domains, and all of CSL’s existing programs/services will roll up to support this work. These four principles of the ISDM define our work and engagement strategy:
•Coaching – this gives our clients two very important intangible items: choice and power. The coaching model seeks to move from case managers as problem-solvers to coaches that empower clients to take control of their lives and walk beside them to help reach goals.
•Bundled services – intentional integration of our services is critical to meeting our mission. Very few clients are single-issue; most need help in many life domains. We must be very intentional in our client flow and how we communicate about CSL to show “what it means to be a CSL client.”
•Retention/engagement – training coaches to engage clients in the process and using techniques to retain their involvement are paramount to programmatic success.
•Data – These data points allow CSL to truly track the status of a client’s financial health, and make determinations of how well we are meeting our mission and vision. Data will track a family’s movement away from economic poverty conditions. Furthermore, these data points align with the Financial Opportunity Center’s national data benchmarks.
How We Track Meaningful and Lasting Change
CSL has three major accountabilities that tell us if we are being successful in our approach:
1) Increase net household income
2) Improve self-sufficiency and health and well-being
3) Improve long-term stability through increased net worth and improved credit scores
Site Locations:
404 N. Noland Road, Independence, MO (Jackson County), 64050, (816) 254-4100
1001 Sibley Road Buckner, MO 64016 (816)249-5820
800 S. Hardy, Independence, Call (816) 254-0446.
207 West Walnut Street, Grain Valley, Missouri 64029, main phone (816)355-0328
1408 SE Austin Street, Oak Grove, Missouri 64075, dial (816) 690-8213
The locations may have Christmas/holiday or help with coats/blankets and employment assistance.
Food, housing counseling and other aid, such as prescriptions may be passed out too.
The non-profit may run out of resources as the demand is high.
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